18 U.S.C. Section 2257 Compliance Notice

All persons who appear in any visual depiction contained within any Killergram built and maintained site were eighteen years of age or older at the time of creation of such depictions. All such images of a sexual nature are documented as required by US Federal Law under the Child Protections Act: Section 18 United States Code (U.S.C.) 2257 and the regulations of Section 75 C.F.R. Section 75 by the manufacturer concerned, except with regard to visual depictions of sexually explicit conduct made before July 3rd 1995, which are exempt from the regulations set forth in 18 U.S.C. subsection 2257 and 28 C.F.R. 75. The Certification Records and other documentation to pertaining can be located at the offices of the manufacturer, owner or licensor as listed (in no particular order) below:

Serene Visuals.BV
Sportlaan 1a
6631 BD
The Netherlands

This information is ONLY available to the proper governmental or law enforcement agencies (or challenging individuals who are able to supply documentation as required under the Digital Millennium Copyright Act).
  privacy policy

An Overview

Killergram is fully committed to protecting the privacy of consumers of its interactive products and services. We want to contribute to providing a safe and secure environment for everyone, and in particular, ensure that our members' personal information is protected. This privacy policy extends to all Killergram operated sites including all of our Internet-accessible Killergram branded services, hereafter called simply "Killergram". This Privacy Policy is to inform you, as a welcome visitor to the world of Killergram, what kinds of information we may gather about you when you visit; how we may use that information; whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information we hold. Finally, please note that this policy applies only to Killergram built and maintained Web sites that carry the Killergram brand, and not to any other company or organizations' Web sites to which we link or have affiliated to. We have clearly marked Killergram and these branded Web sites with our logo so you know where this policy applies.

Information about all Killergram visitors that Killergram automatically receives from you

In general, our service automatically gathers certain usage information like the numbers and frequency of visitors, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our customers use parts of a given site. This allows us to improve our services and ensure that they are as appealing as they can be. For example, Killergram uses a technology nicknamed "cookies" that tells us how and when pages in our site are visited, and by how many people. Such cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personally identifiable information to tell us who you are or even what your screen name or e-mail address is. We also may provide statistical "ratings" information, never information about you personally, to our partners and affiliates about how our members (collectively) use our services. We do this so they too can understand how much people use their areas and our site in order for them to provide you with the best possible Web experience.

Information about you that you provide us

Sometimes, we may specifically ask for information about you when you sign up to use a service, join a members' only area, or when you order a product. We will need certain information, for example, name, Internet address or screen name, or any other relevant information to ensure that the transaction is genuine or that your right to access a site is of a bone fide nature. This is for our users protection as well as for our own. We may also use that information to let you know of additional products and services that we believe would be of interest to you. You may choose not to receive such information if you don't want to by letting us know on the registration screen when you sign up for that product or service, or by emailing via the link that can be found on the site that you have joined. We may also ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium that is the Internet, but you may always choose to respond or not. Additionally, we may provide you with an opportunity to be listed in a directory on one of our Killergram branded services and these listings are also optional and you can make changes to or eliminate this information whenever you want to.


We do not use or disclose information about your individual visits to any Killergram operated site or any information that you may give us, such as your name, address, Email address or telephone number, to any outside company or organisation unless we are legally requested to do so as part of any Federal Investigation or to protect or enforce our own legal rights under any agreement which has been breached, or we believe has been breached, or to protect any and all copyright infringements. In such events Killergram shall only release information when Killergram believe it appropriate to and then only to the relevant authority. It is your obligation to provide Killergram with accurate and up-to-date information, and failure to provide us with such information could void any Agreement between you and Killergram. We use the information that you provide for such purposes as processing your purchase request, responding to customer service inquiries, loss prevention, improving our service, communicating with you, and allowing our billing providers to provide customer service and thus fulfil their obligations to you. Killergram employees and associated site webmasters and copyright holders have access to your information on a need-to-know but fully secured basis. Killergram will not sell your information to a third party for any reason. Killergram does not request, or knowingly collect identifiable information from children under the age of 18. Killergram does not knowingly use or share personal information from users under the age of 18 with third parties. Killergram does not offer children any promotions involving games, prizes, or any other activity that would induce a child to divulge personal information.

Data Protection

Killergram and its associated websites employ the latest and best techniques available for protecting its systems from intrusion by unauthorized individuals, and both we and our associated webmasters and billing providers are constantly upgrading security as better methods become available. All information is stored behind firewalls and other sophisticated security systems. All data centres housing hardware utilise state-of-the-art physical security measures to prevent unauthorized access to any facility.

Killergram Privacy Policy Changes

If we decide to change our privacy policy for Killergram, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. As a user of our services you may therefore have complete faith and confidence in all your dealings with us. By registering our data and having it independently audited we wish to demonstrate our commitment to your privacy.
  customer support

joined via Credit Card/Online Check and I can't remember my username and/or password?

Epoch CCBill

How do I cancel my account?

Epoch CCBill

My password has stopped working?

Your account may of been suspended due to our security software detecting multiple logins on your account, which is a breech of our TOS. Please ensure you check the 'ACCESS DENIED' message fully.

Contact us here if you believe your account has been compromised.

How do I contact Epoch customer support?

From US and Canada toll Free 1-800-893-8871 Standard International and US 1-310-827-9939 Standard International and US Fax 1-310-827-9921

How do I contact CCBill customer support?

Hours: 24 hours a day, 7 days a week, 365 days a year. Phone: 888.596.9279 or 480.449.7751 Fax: (480) 449-8820
Serene Visuals.BV, Sportlaan 1a, 6631 BD, Horssen, The Netherlands